Manhattan Motorcars Reviews | manhattanmotorcars.com @ PissedConsumer

Anonymous

Guest-594387

Ajax, Ontario

Amazing prices, great selection of luxury cars

Feb 12, 2015

4.3

Hands down one of the best car buying experiences. When I walked in, we were looking for a SUV and after going round and round in my decision making, I ended up with a TSX. I LOVE it and is the exact right car for me. When I first walked in I met FRANCIS who was very helpful and courteous. My husband reached out separately and received a different sales person. Then we were referred to a third salesperson, Holly, who sold us the car (and bore the brunt of our insanity and even watched our kiddos so we could test drive the cars together). The confusion over salesperson was never felt by us though I know it somehow existed. Holly was an amazing salesperson. He knew every detail about the car and was never annoyed with our back and forth decision making process. Thanks Francis, Alex and Kam. Great experience at Manhattan Motorcars!

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Pros:

Prices and service

Reason of review:

Fair pricing

Anonymous

Guest-594136

Keswick, Ontario

Happy Customer at Manhattan Motorcars

Feb 12, 2015

4.5

My purchase experience with Manhattan Motorcars was very positive. My car purchasing experience began with me searching online for a specific vehicle that I was interested in. I found an online posting for the vehicle I wanted at Manhattan motorcars. I must admit, I was reluctant to visit Manhattan Motorcars because it was not one of the well-known dealership companies (Ford, BMW, GM, Acura, etc.), and it was not close to my home resident. However, I decided to go check out the establishment and vehicle anyway. To my surprise, my experience at Manhattan Motorcars was better than my previous experiences with purchasing and leasing cars from the well-known dealerships. Francis was very helpful, knowledgeable, and honest in respect to the vehicle I was interested in. Additionally, he was really interested in working with me financially to ensure that we were both satisfied with purchase price of the car. That was a huge impact on my decision to purchase the vehicle from there. Seeing the original sticker price of the vehicle was not over the Black Book Value, and that Manhattan Motorcars was still willing to do some slight negotiating, spoke volumes to me. I am very happy with my vehicle. I purchased the vehicle in good condition in and out (and it is still in good running condition). I am very happy with my purchase price as well. I can honestly say, without reservation I will return years from now when it time for me to purchase another vehicle. Additionally, I highly recommend Manhattan Motorcars to others. My purchase experience was hassle-free, quick, and easy; thus, I certain that yours would be the same!

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Pros:

Prices and service

Reason of review:

Fair pricing

1 comment

Guest-954565

Mar 05, 2015

this fake review should be called Happy Employee at manhattan motorcars LOL cuz we all know this review was NOT from a customer...but it was from francis lol the employee posts review's for his boss...that is adorable

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Anonymous

Guest-594507

Brampton, Ontario

Review in Dealers category from Brampton, Ontario

Feb 13, 2015

Earlier this year my wife and I purchased a vehicle at Manhattan Motorcars. This was our second time dealing with them. Since we had a very good experience the first time around which I purchased my cargo van, this is why we went back a second time. Although have I dealt with other dealers and salesman over the years and had no issues, Francis was the first to go above and beyond to make sure we were completely satisfied. Starting when we first met Francis, there were two vehicles we were interested in. With one of them we weren’t sure if it would fit our family needs. So Francis offered for us to take them for a drive to try out. As it turned out it did meet our needs and with the help of Francis and Kam they were able to make it fit our budget as well. We ended up buying that car. A few days after taking delivery we noticed a problem with brakes, After taking it in for service the first month I received a call from Kam Without me saying anything He replaced all the rotors which were noisy. They gave us a courtesy vehicle while we waited for the car to get ready. That is excellent customer service, nonetheless they all deserve a big thank you. All the while Francis stayed involved throughout the whole process which is to be commended. If you’re looking for a used vehicle definitely go into Manhattan Motorcars and ask for Francis. Regards Paul and Jenny

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Reason of review:

Good customer service

1 comment

Guest-953108

Mar 02, 2015

4 SIMULAR REVIEWS POSTED SAME DAY BY PEOPLE WHO BOUGHT CARS EARLIER IN THE YEAR....YET ALL DECIDED TO POST REVIEWS ON THE SAME DAY????? GET REALLL!!

LIAR!! ALERT!! FRANCIS IS MAKING FAKE REVIEWS ON HIS COMPANY HE WORKS FOR. MULTIPLE REVIEWS POSTED WITHIN DAYS OF EACH OTHER WITH SAME FORMAT!

So iv'e noticed that the employee's have been pretending to be customers and post good review's on their own dealership. so pathetic. Everybody know's that these are fake customers who are posting these reviews........ Funny how a review was posted for the dealership.....and another "customer" just happends to respond under the name "jack" minutes after the Original Review was posted online.....I mean do his Customers who supposably bought cars from Manhattan sit at home and wait for somebody to leave a review online so they can post a comment about it minutes later???

LMAO and their have never been positive reviews about this dealership, and all of a sudden within a week their are MULTIPLE good reviews about this dealership.

GIVE ME A BREAK!!! LOL Francis must have alot of time on his hands posting fake reviews so his boss Kam can give him a special "Bonus" after work ;)

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2

Anonymous

Guest-594010

Mississauga, Ontario

GREAT DEALER, GREAT PRICES, I WOULD DEFINITELY GO BACK

Feb 12, 2015

I recently left a deposit on a BMW 328i with them, while they were making the car ready I decided to do a search on them, I saw lots of bad things written about them and got worried but everything was smooth with the deal until then, I decided to go one step further and check the car with BMW dealer which all turned perfect, I did mention the complaints to the owner and as it looks most of them are just from competitors, you can see someone copying and pasting same compliant over and over, I had a great experience with them and happy with my car, they provide full history for their cars and allow third party inspection which is great , last but not least their prices are great and everyday they have new inventory coming in, I am sure they wouldn't be busy if they were not good people, I disagree with many of these complaints

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Pros:

Their prices

Reason of review:

Good customer service

4 comments

Guest-953104

Mar 02, 2015

So iv'e noticed that the employee's have been pretending to be customers and post good review's on their own dealership. so pathetic.

Everybody know's that these are fake customers who are posting these reviews........ Funny how a review was posted for the dealership.....and another "customer" just happends to respond under the name "jack" minutes after the Original Review was posted online.....I mean do his Customers who supposably bought cars from Manhattan sit at home and wait for somebody to leave a review online so they can post a comment about it minutes later??? LMAO and their have never been positive reviews about this dealership, and all of a sudden within a week their are MULTIPLE good reviews about this dealership.

GIVE ME A BREAK!!! LOL Francis must have alot of time on his hands posting fake reviews so his boss Kam can give him a special "Bonus" after work ;)

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1

Guest-954563

Mar 05, 2015

Replying to comment of Guest-944645

So wait....feb12 a "customer of theirs" posts this review......and minutes later you happen to see the review and reply to it??? So you have nothing to do with your life but sit at home and worry about who's posting good reviews for this scam of a company and reply within minutes of a review being posted???

that's quite the cooincidence???

than supposably a "customer" posts a review...and than another "customer" just happends to see this review online within minutes LOL.......Or in reality...Francis or an employee of Manhattan just posted this fake review acting as a customer....and than Francis or an employee pretended to be another person within minutes of this review being posted and replied to the Review acting as another customer...Now which one makes more sense. You guys really are clueless arent you lol if you're going to post fake Positive reviews....atleast space the days out and change the speach format LOL

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Anonymous

Guest-598532

Scarborough, Ontario

PLEASANT AND VERY EFFICIENT SERVICE

Feb 21, 2015

4.7

I'd like to take a minute to thank ALEX at MANHATTAN MOTORCARS for helping me with a recent car purchase. I began my search online and received a quick response from the sales team. I made an appointment for a test drive and the car was ready shortly after the agreed upon time. I felt that the purchase was entirely my decision as there was very little "sales talk" and no major haggling. I did get the typical Finance Manager add-on pitch but that was to be expected. The entire process was completed in a couple of hours rather than the standard three or four at a big-name dealership. The staff was all laid back and very friendly. I will recommend that people check out what MANHATTAN MOTORCARS has to offer. Best of luck in the future.

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Pros:

Prices and service
Customer service

Reason of review:

Good customer service

4 comments

Guest-1246185

Nov 26, 2016

Kam do us a favour and leave Canada u make ppl look bad . I beg u I will pay for the 1 way ticket to speed up the process

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Anonymous

Guest-600903

Milton, Ontario

MANHATTAN MOTORCARS IN SCARBROUGH IS A GREAT DEALERSHIP

Feb 26, 2015

4.9

I just recently purchased a BMW X5 from Francis at Manhattan Motorcars. Like most people, I am never sure about trusting a car salesperson (let alone a used car salesperson). After seeing various reviews online, and of course finding a car (I had been researching and looking at for the past few months) the price and website are what made me go into the dealership. First off, the dealership is incredible! The vibe I got when I walked in was wonderful. The staff seemed very welcoming and warm. I had a great feeling from the start. After purchasing the car I have an even better one. I received a great deal on the vehicle and warranty. Francis was very patient, accommodating, and knowledgeable. He went beyond my expectation of service, truly just a nice guy. I had welcomed opportunities to test drive the vehicle and was clearly given it’s history. I definitely did not feel pressured like I have elsewhere. This is definitely a fine family owned and operated business and I couldn’t have been happier with the quality of service that I have received and more so the vehicle that I have purchased. They also did financing on the spot, which was extremely helpful for me. There is no doubt that I will be returning to this dealership, and will be referring others as well. The level of service has continued even beyond my purchase (Francis called to ask how the car was a few days later). I know buying from a salesperson and a” lesser known” dealership can be tricky, ,and that is why I have chosen to write about my experience. Manhattan Motorcars is a great Dealership

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Pros:

Prices and service

Reason of review:

Good customer service

3 comments

Guest-1246182

Nov 26, 2016

Francis is used to make the deals by trying to play the nice guy . They should be arrested for fraud . Don't come to Canada and *** up a great nation with ur deleveloping country mentallly ***

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Guest-953115

Mar 02, 2015

LIAR!! ALERT!!

FRANCIS IS MAKING FAKE REVIEWS ON HIS COMPANY HE WORKS FOR. MULTIPLE REVIEWS POSTED WITHIN DAYS OF EACH OTHER WITH SAME FORMAT! So iv'e noticed that the employee's have been pretending to be customers and post good review's on their own dealership. so pathetic.

Everybody know's that these are fake customers who are posting these reviews........ Funny how a review was posted for the dealership.....and another "customer" just happends to respond under the name "jack" minutes after the Original Review was posted online.....I mean do his Customers who supposably bought cars from Manhattan sit at home and wait for somebody to leave a review online so they can post a comment about it minutes later??? LMAO and their have never been positive reviews about this dealership, and all of a sudden within a week their are MULTIPLE good reviews about this dealership.

GIVE ME A BREAK!!! LOL Francis must have alot of time on his hands posting fake reviews so his boss Kam can give him a special "Bonus" after work ;)

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4

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Anonymous

Guest-604228

HAPPY WIFE, HAPPY LIFE! SHE IS HAPPY AND MANHATTAN IS GREAT.

Mar 05, 2015

With the addition of our new son, my wife and I quickly realized we needed to upgrade her small vehicle to an SUV. We researched thouroughly and narrowed our search down to 3 vehicles. We visited some competitors and other dealerships first and saved MANHATTAN MOTORCARS for last. After our first visit we knew we wanted the Mercedes. Thanks to Alex had BY FAR the best car buying experience of both of our lives. He has a great personality and was extremely knowledgable. We never felt pressured, and he worked with us to get the best price possible. Even after the sale, he followed up with us to make sure we didn't have any questions or concerns with the vehicle. Thanks to Alex ,my wife has her dream Mercedes and she's as happy as she can be. Thanks Alex!

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Reason of review:

Fair pricing

1 comment

Guest-955744

Mar 08, 2015

LOL every "customer Review" has the same context and layout as another. Clearly they are all from the same Employee's from Manhattan motorcars Posing as "happy Customers" . get realll guysss

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2

Anonymous

Guest-777341

Thornhill, Ontario

Good services

Jan 25, 2016

I've been buying our vehicles for myself and my family from this shop for past few years and it's been nothing but amazing services. their team cares about the satisfaction of their costumers and they go out of their way to make sure their costumers are happy and satisfied. I will definitely recommend Manhattan Motorcars to any one that is looking for good customer service. they look forward to build a long term relationship with their customers and make sure they come back to them.

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Reason of review:

Good customer service

3 comments

Guest-1101932

Jan 27, 2016

I'm sorry but if your going to post a fake testimonial for yourself then make it less obvious. Another review shows this dealer changing names and locations every couple years. How have you been buying cars from this dealer for years when they have not existed for years.

"A long standing relationship", "amazing service" and "their team cares for you". Are you nuts. All they care about is scamming the next person.

This site does allow the dealer to respond to our complains about his *** service and scamming place by they never respond or resolve a complaint. They are too busy posting fake testimonials about themselves.

Do not deal with this dealer.

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Anonymous

Guest-635094

AMAZING DEAL. THANK YOU. AUDI Q7 S-LINE. A++++++++ DEALER

May 12, 2015

4.8

I have had two very positive experiences at Manhattan Motorcars. In 2013 I bought a 2007 Honda Odyssey and Francis helped us negotiate an awesome deal when we needed it most. He helped us save thousands of dollars. Recently I went through my mid-life crisis and Kam helped me find my 2011 AUDI Q7. It is an immaculate car at a very fair price. Kam went above and beyond as a salesman and more importantly as a person. Mathew at Trend was extremely professional and not pushy in communicating warranty options and finance options. I was also very appreciative of Alex, who remembered my past sale, and worked to negotiate a better loan rate. It is nice to be treated so personally. I get the feeling that these individuals do not treat this as just a job. They sincerely enjoy helping customers. Thanks again for all your hard work. I will definitely refer friends to this organization and look forward to visiting them as they grow and expand. Thank you Manhattan Motorcars

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Pros:

Their prices
No pressure
Prices and service

Reason of review:

Good customer service

Anonymous

Guest-627541

Barrie, Ontario

Pleasant experience

Apr 26, 2015

4.0

It is my first time buying a used car and I am on a budget this year because my wife and I will be having a new born soon. I have searched in kijiji and recently bought an Acura MDX. I had a great experience, the staff was friendly and very helpful! I was a bit surprised but, I very much appreciated the lack of pressure I felt during this transaction. I was a little worried to buy a used car so as they advertised, I brought it first to a mechanic along Lawrence Ave. before purchase. Everything work out well and appreciated doing business with them! I will definitely recommend Manhattan Motorcars to my family and friends!

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Pros:

No pressure
Good people

Reason of review:

Good customer service

2 comments

Guest-977372

Apr 27, 2015

Dont worry, soon enough you'll realize the problems with the truck that were NOT disclosed to you. Although i do somewhat find it strange that it's your first car you're buying yet you have a baby on the way lol Kam?

Is that you again?? ;)

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Anonymous

Guest-774514

Toronto, Ontario

Decent service

Jan 20, 2016

4.0

based on my previous experience with used car dealers (well, mostly through friends of mine), i had a relatively negative view on these guys to begin with. but it's whatever, i thought i'd go in and give it a shot anyway and see what happens. esp considering i'd get *** out the *** paying for brand new i was looking for a 3 series, got swayed into a c-class once the tall guy (i forget his name) spent some time with me and let me check out the interior and all. comfortable as *** he was smart in keeping my hopes down in terms of finance rates lol i actually got a much better rate than expected. had to get my dad to cosign but it's all good. i'd say just do that if you're like me with new credit and all. one complaint is that this guy wouldn't budge much on the asking price. but compared to other c-classes, i'd say i still got a pretttty good deal. there was one cheaper but all the way up in buttfucknowhere ontario and i didn't have any proper way of gettting there to check it out in the first place so.. had to scratch that option i decided to look em up recently as i'm looking for something for my coworker. did a quick search and this *** came up. idk man. in my case, the car drives fine and looks crisp. some maintenance costs but that was expected. anyways that's just my 2 cents. happy shopping!

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Pros:

Customer service
No pressure

Cons:

Firm price

Reason of review:

Pricing issue

Anonymous

Guest-756713

Toronto, Ontario

LOTS OF CARS AT AMAZING PRICES , HAVE SHOPPED THERE 2 TIMES, GREAT DEALERSHIP

Dec 22, 2015

5.0

Manhattan motorcars in Scarborough is a great dealership, I've gone here twice, once when shopping for my own car and again for my friend who is looking for a car. Both times I have been helped by Alex, and he is a wealth of information. The dealer itself though is great. There's always really really nice cars here, and for the most part, something for everyone's budget. They emphasize they don't buy cars that aren't worth selling, and by that they mean that every car rides well, sounds good, and are very clean. All four of the cars we test drove had those qualities. Without a doubt, I would direct anyone looking for a car to come here, they got a little something for everyone's budget. I went to seven dealers that day, and this was the least pressuring, for those who are scared of the pressure. In short, I would definitely browse Manhattan Motorcars when I'm ready for my next car.

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Reason of review:

Good customer service

Anonymous

Guest-660584

North York, Ontario

Good service, friendly staff and good selection

Jul 03, 2015

5.0

A friend of mine purchased a BMW from Manhattan a few months back and had very positive feedback. My mother wanted to buy a car and I took her to Manhattan motocars and she ended up purchasing an AUDI. She was very happy with the price, the car and the service they provided. Before you purchase a car, the dealership allows you to take the vehicle to a mechanic of your choice to have it inspected. This put both my mother and I at ease as you may imagine. I will definitely be recommending this dealership to anybody who is looking to buy a used car. They have a great variety of cars and the service was outstanding.

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Reason of review:

Good customer service

3 comments

Guest-1104138

Jan 31, 2016

Lol fake.

But if theres a slight chance this is true; you will be losing a lot of friends by recommending this dealer.

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Anonymous

Guest-1377944

Oshawa, Ontario

Can’t believe they’re still open

Oct 10, 2018

How many different names has this dealership had? Seriously. These crooks keep getting charged by Omvic and just change names. When one closes another family member must be opening it in their name? It’s even more surprising they’re posting 5 star reviews about themselves, we all know it’s you!

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Kilie Ock

Worst experience ever!

Nov 08, 2017

1.4

Be really careful and make sure the car is inspected before the transaction. Do not rely on his advertisement as he did not disclose the engine issues with the car he sold us. I am taking M. Kamyar to court because he sold us a lemon. {{redacted}}

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Loss:

$25000

Cons:

Hung up the phone on me
Kims attitude

Reason of review:

Damaged or defective

Preferred solution: Full refund

4 comments

Guest-1852485

Apr 19, 2020

what happened next? did you win over them?

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Manhattan Motorcars

Manhattan Motorcars Overview

Media from reviews

Top Manhattan Motorcars Reviews

"5 STAR DEALER, CUSTOMER SERVICE WAS AMAZING."

"Scam!"

Scam!

Amazing prices, great selection of luxury cars

Happy Customer at Manhattan Motorcars

Review in Dealers category from Brampton, Ontario

GREAT DEALER, GREAT PRICES, I WOULD DEFINITELY GO BACK

PLEASANT AND VERY EFFICIENT SERVICE

MANHATTAN MOTORCARS IN SCARBROUGH IS A GREAT DEALERSHIP

HAPPY WIFE, HAPPY LIFE! SHE IS HAPPY AND MANHATTAN IS GREAT.

Good services

AMAZING DEAL. THANK YOU. AUDI Q7 S-LINE. A++++++++ DEALER

Pleasant experience

Decent service

LOTS OF CARS AT AMAZING PRICES , HAVE SHOPPED THERE 2 TIMES, GREAT DEALERSHIP

Good service, friendly staff and good selection

Can’t believe they’re still open

Worst experience ever!

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