Most helpful review

Amazing prices, great selection of luxury cars

Hands down one of the best car buying experiences. When I walked in, we were looking for a SUV and after going round and round in my decision making, I ended up with a TSX. I LOVE it and is the exact right car for me. When I first walked in I met FRANCIS who was very helpful and courteous. My husband reached out separately and received a different sales person. Then we were referred to a third salesperson, Holly, who sold us the car (and bore the brunt of our insanity and even watched our kiddos so we could test drive the cars together). The confusion over salesperson was never felt by us though I know it somehow existed. Holly was an amazing salesperson. He knew every detail about the car and was never annoyed with our back and forth decision making process. Thanks Francis, Alex and Kam. Great experience at Manhattan Motorcars!
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ID
#594387 Review #594387 is a subjective opinion of poster.
Location
Ajax, Ontario
Pros
  • Prices and service
Reason of review
Fair pricing
New Reviewer

Scam!

They claim to have serviced our vehicle, we found out by taking it to another Porsche dealer that they lied. They are dishonorable people, if someone had told me, i would never go to there shop!
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ID
#3558573 Review #3558573 is a subjective opinion of poster.
Location
New York, New York
Loss
$740
Preferred solution
Let the company propose a solution

Can’t believe they’re still open

How many different names has this dealership had? Seriously. These crooks keep getting charged by Omvic and just change names. When one closes another family member must be opening it in their name? It’s even more surprising they’re posting 5 star reviews about themselves, we all know it’s you!
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ID
#1377944 Review #1377944 is a subjective opinion of poster.
Location
Oshawa, Ontario

5 STAR DEALER, CUSTOMER SERVICE WAS AMAZING.

About a year ago, my husband and I were looking to buy a car for my Mom. Many of my friends have recommended Manhattan Motorcars in Scarborough. We didn't really want to drive all the way to Scarborough, but after going to a few dealerships in Barrie, we finally decided to give Manhattan motorcars a try. Usually I really hate car salesmen, because many of them are so sleazy, but Alex, our salesman was different. He was very friendly, professional, and best of all, he gave us an amazing deal on a car my Mom fell in love with. But since I love to negotiate, I got Alex to lower the price even further! Plus he also gave us a low rate for financing. My Mom has been driving her car for a year now, and there have been no problems with the car whatsoever. Just recently, my husband's dad bought his car from Alex also. He was just as amazed with the service he received and the low price.
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ID
#1174567 Review #1174567 is a subjective opinion of poster.
Service
Manhattan Motorcars Sales Representative
Pros
  • Prices
  • Good people
  • Customer service
Reason of review
Good customer service
New Reviewer
Be really careful and make sure the car is inspected before the transaction. Do not rely on his advertisement as he did not disclose the engine issues with the car he sold us. I am taking M. Kamyar to court because he sold us a lemon. {{redacted}}
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4 comments
#1852485

what happened next? did you win over them?

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ID
#1128207 Review #1128207 is a subjective opinion of poster.
Product
Bmw Car
Cons
  • Hung up the phone on me
  • Kims attitude
Reason of review
Damaged or defective
Loss
$25000
Preferred solution
Full refund
I've been to so many different dealerships but this one stood out the most.The employees are extremely kind and helpful.Bought myself my first car here and I have to say I'm more than satisfied! Alex and Brad both walked me through my choices and helped me pick the...
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ID
#1100790 Review #1100790 is a subjective opinion of poster.
Service
Manhattan Motorcars Customer Care
Reason of review
Good customer service

SCAMMERS

Worst experience ever! Stole money for a warranty. I paid them for my warranty? They added it to my lease agreement? Told me they would give me the vehicle for 4500. Charged 5587 on lease agreement? The ad was 5000 on line?
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ID
#1097199 Review #1097199 is a subjective opinion of poster.
Service
Manhattan Motorcars Auto Leasing
Reason of review
Problems with payment

My experience is not a bad one.

I may have paid a little more than the going price for 201* 350 GLK 4matic with 136K when I bought it from them for 23k and a change but they agreed to have the rims refinished for me. It was a clean and great looking car it still is to date. Before I purchased the car, I had taken the VIN and called Mercedes Canada to get some history on the car and was informed that the vehicle was maintained by them until about 2 months before it ended up with Manhattan. I am not saying people had no reason to complain, I am just saying my experience was different. I actually went to buy a bigger car and was looking at the GL 450 or 350 diesel on their lot. The main guy, can't remember his name suggested I stay away from the GL diesel. they have a history of oil leak when they reach high mileage. So I did. what buyers should do is first and for most spend a few bucks and have their choice of mechanic inspect the car. Drive the car on the highway and see how stable it is...gear shifting, suspension, engine temperature...etc
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ID
#1085475 Review #1085475 is a subjective opinion of poster.
Product
2010 Mercedes Benz Glk 350 Car
Reason of review
Good quality

Great service

The person who helped us out was very helpful in answering all of our quiestions and suggested us many great options. Very friendly environment manager and salespersons were kind to us. Easy sell and buy.
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ID
#1059495 Review #1059495 is a subjective opinion of poster.
Service
Manhattan Motorcars Manager
Reason of review
Good customer service

Scammer from the beginning

Wow. I see that everyone got the same problem with the company and Kam. Where do i began. I guess all these good reviews was written by them. You ate not fooling anyone. Me my wife 4 years old son and 1 year old daughter went to buy an Infiniti suv around october or novemver 2016. We wanted that car, ee looked around everywhere but couldn't find a proper one. Luckily manhattan motors had it. I don' t remember the guys name who sold us the car. We didn't have much time to look around car or play around the buttons to see if it was working. My daughter was making a big fuss. And plus my wife and i are very easy going ppl. And the sells man took advantage of that. I did go on a quick test drive and thats it. No prob there. Long story short. The guy did not tell us that the car was involved in an accident. After signing the aggrement, then he mentioned "oh the car had a MINOR accident" (shady). The repair cost was $5000(minor?) We got the car and left. A week later i was just testing all the buttons and the volume button on the steering wheel would work. The trunk stopped working. I notified the company, who ever i spoke to gave me Kams #. Kam sounded like a nice person, and said he WILL fix the problem. Unfortanetly during that time i had an accident at work (NOT WITH MY CAR) due to that reason i couldn't go to check out the car, got really busy with the doctors and lawyers. Anyway. I went out with my family, close to entering the highway, i hear some grinding sound from the rear end on the car(f**k). I called Kam. He recommended me to one of his mechanic and told me to drive the car there. I told him that i am not paying a single dime for the repair. If you guys ever delt with Kam on the phone, he tries to pin everything on you, in my case, he kept telling me to use my warrenty. I told him i will not use my warrenty and all these problem happend with in a month. My carwas at his friends garage for 2 weeks amd he didn't even check the car. And just to get rid of me the the mechanic told me that my transfercase was gone(without even looking at my car). And it would take time to order parts and time to put it in. I got fed up and told him to give me my keys and i left.i took my car to another mechanic and he told me it was not the transfercase but something was wrong with the breaks. TO MY UNDERSTANDING, PART OF THE SAFETY ARE BREAKS. Manhattan motors didn't do safety properly and due to their negligence, they put my families life in danger. After arguing with Kam, i made him pay for the repair. Recently (05-20-2017). I spoke to him day before that i am gonna be coming today at 3 to check out the trunk problem. He told me to come the next day at 9 in the morning but msg him to remind him that i am coming. I msg him i the morning at 8am. And he was completely oblivious to what i was talking bout. He called me and said he don't know anything about me bring the car or speaking to me the day before. I got really mad, he was denying everything we spoke about, he wasn't in the city, he went to a funeral and that his phone line was forwarded. He was saying all that ***. I was fed up, i knew i wasn't gonna go anywhere with this ***. And told him i was give him a *** review and have ppl stay away from this scam artist. And just hung up. He them msg me couple of nonsense and tried to call me. But didnt reply. DO NOT GO TO THESE GUYS, GUYS ARE BUNCH OF CROOKS!!!!
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6 comments
#1424487

Good to know......how are they still around......how can they be stopped!!!!?

#1424532
@PissedConsumer1424487

Am asking myself the same questions... Maybe we should file group complains? A group action my actually get the court to realize they are professional crooks.

#1424481

Thanks for letting me know......this dealer will not get my business deal ever!!!!

#1424533
@PissedConsumer1424481

Probably a good decision.

#1389154

And i am taking him to court because this has to stop!

#1389153

We went through a similar story!!! I can't believe someone can take advantage of people like that! That dealer deserves to go to jail!

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ID
#1049665 Review #1049665 is a subjective opinion of poster.
Product
Infiniti Car
Reason of review
Not as described/ advertised

Manhattan Motorcars - Customer Care Review

I purchased my first Porsche in 1997 from Brian Miller. My experience was delightful. It was a used car and his concern for my satisfaction was overwhelming. My next purchase was in 2013 when I purchased a cayenne turbo after being a Volvo guy for my company car since 2000. Wow what a car and what a dealership. The buying experience was smooth and painless and dare I say enjoyable. I felt like I was being accepted in a family. In 2016 I traded in my cayenne for a 2016 Macan turbo. Manhatan motor cars gave me an incredible trade in allowance which helped facilitate the purchase of my new car. Service has always been promt in scheduling and when I get my car back it runs like a top , it's clean and I get the low down as to what was up with it. Over all cool place to to do business with.
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1 comment
#1424484

This Porche was a while back......compare to what is so badly going wrong with the comments and bad reviews!

ID
#1033601 Review #1033601 is a subjective opinion of poster.
Service
Manhattan Motorcars Customer Care
Reason of review
Good customer service

Bentley Car Review

I buy a lot cars and this had been my worst experience in my life they always making mistakes with the numbers in there favor the car wasn't clean the way an expensive car sould be just bad never again
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ID
#968700 Review #968700 is a subjective opinion of poster.
Product
Bentley Car
Reason of review
Pricing issue

Manhattan Motorcars - Contractor Review from Bronx, New York

Worked for these cheap lowlife hustlers and never got paid.
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4 comments
#1424488

will stay far away from these low life!!!

#1424486

Thank you for letting us know....you just stopped us from going in to see these disgusting monsters!!!

#1214013

This is not the same company you are reviewing, these guys are in Toronto Canada

#1214007

When it comes to buying a used car, you always question if the car will be good or not, dealt with Kam and he made me feel comfortable with my purchase by giving me a very good comprehensive warranty (Lubrico) for a decent price, have been driving my Mercedes s550 for 7 month and had an issue with my power lock, took the car back and he refered me to Matertech automotive, they gave me a loaner car and fixed my car, Kam talked to the mechanic and covered my deductible which was very kind of him, I got a free detail at the end and Im really happy and I am really comfortable with these guys, I will be going to buy a car for my sister in couple month from them for sure

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ID
#915295 Review #915295 is a subjective opinion of poster.
Location
Bronx, New York

SATISFACTION GUARANTEED! FRANCIS VERY POLITE AND INFORMATIVE

I accompanied my friend to help support her in buying a new car. We were helped by Francis, friendly, professional and straight forward super helpful from start to finish. He even was willing to speak with my mom on the phone (former car salesperson herself) and give her the breakdown on my friend's car buying options. I left to another appointment and upon my arrival to pick her up she was signing the paperwork on her new ride looking nervous but overall excited and more importantly satisfied with her experience with Francis and Manhattan Motorcars. I would recommend doing your auto business here or even going along for the ride!!! Thanks Manhattan!
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ID
#900511 Review #900511 is a subjective opinion of poster.
Location
Concord, Ontario
Pros
  • Good people
  • Customer service
  • Prices and service
Reason of review
Good customer service

Manhattan Motorcars - Bmw Car Review from Toronto, Ontario

first Alex and branden werebvery nice when I made the downpayment. I got all the paper work to them they gave me the car and there was a terrible skweeking soinds....the router was messed up then then sendue car to a mechanic. I got tue keys and I drove off after all was clear. 3days later they snuck into my underground parking and took the car. When I was spoke to tgem they said there was something wrong...a recall.... they were lying.....smh. I asked to cancel the deal he said no but it was within the 30 dats and I says on the bill of sales that I paid for it. I asked for my money back Kam the manager said no then started to accuse me and accusing me of all kinds of things. he took my $1000 and my car that I finance. they are scammers and fully certified by police. I filed aclaim against this illegitament company
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1 comment
#1266798

So you bought a car, they stole it back from you, and kept your money and the car, and both you and the police know about this and they haven't been arrested??? Is something missing from your story? It makes absolutely no sense.

ID
#878207 Review #878207 is a subjective opinion of poster.
Location
Toronto, Ontario
Product
Bmw Car
Reason of review
Return, Exchange or Cancellation Policy

Manhattan Motorcars - Bmw Review from Edison, New Jersey

Went to this dealer to check out a Beemer they had. When I looked at the car the paint seemed off but Francis assured me that it was normal. I gave him a deposit and put in an application. I was so excited on getting my first ride. I got a call from the bank. I went to go sign the papers and I noticed the numbers were not the same as what I discussed with Manhatten. The guy at the bank called the dealer and Kam picked up the phone. He was on speaker phone and told he guy from the bank " just make the ^}%{%* guy sign. Tell him anything he wants to sign the papers, he is a *** ***." I can't believe the guy said this about me. The guy at OMC said the guy at Manhattan is just like that and to ignore him and I had to pay their fees otherwise I can't get the car. And no one would approve me anyways so I should just be happy. I already told my friends I am getting the car so I signed the papers and picked up the car a couple days later. I took the car to a mechanic after and he told me the whole car was painted and t was in a big major accident. I learned my lesson. Don't ever deal with Manhattan, don't believe Francis, and don't ever deal with the bank OMC. They are working together to *** their customers. I hope someone sues them. I know I would help if I could.
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2 comments
#1104722

Dealers are not allowed to charge for financing and have to tell you about accidents. I called OMVIC on them before and complained and they got me my money back.

Call them at 416-226-****.

They told me they deal with this dealer all the time and they can get your deposit back if they try anything and they will close them soon.

By the way your in the states why would you buy a car here!!! And from this crap *** dealer.

#1104731
@PissedConsumer1104722

Go to vos motors they are amazing people

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ID
#782025 Review #782025 is a subjective opinion of poster.
Location
Edison, New Jersey
Reason of review
Pricing issue

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